Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-adults-psychosis.denvermentalhealthcare.com (hereafter referred to as “Therapy for Adults Psychosis,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://therapy-for-adults-psychosis.denvermentalhealthcare.com.
  2. Any mobile applications or software developed and maintained by us.
  3. Online services offered through our platform.
  4. Interactions between our users, staff, and third-party service providers.

Please note that this policy does not extend to external websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that reference this Privacy Statement.
  3. Subscribing or unsubscribing from our newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide personalized services. The data we gather includes:

  1. Account Information: Your user name, registration details, and profile settings.
  2. Payment Information: Details related to transactions, such as payment method, billing address, and order history (for purchases made through our platform).
  3. Financial Information: Bank account numbers or financial records for direct debit/credit transactions.
  4. Purchase Information: Products or services you’ve purchased, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to enhance user experience.
  6. Location Data: Geolocation data provided when you interact with our services (with your consent).
  7. Feedback: Responses to surveys, feedback forms, or product reviews that help us improve our offerings.
  8. Social Media Information: User details, posts, and interactions shared via social media platforms (when you choose to log in through these accounts).
  9. Product Information: Data related to products or services you’ve expressed interest in, including preferences and browsing behavior.

We collect this data through multiple channels: user input forms, online interactions, automated tracking technologies (like cookies), and information provided by third parties who partner with us.

Cookies

We employ cookies to enhance your experience and gain insights into our users’ behavior. Cookies are small text files stored on your browser or device that serve various purposes:

  1. Strictly Necessary: These cookies enable basic functions, such as navigating the website and providing secure access.
  2. Preference: Remembering user preferences, language settings, and other customization options.
  3. Analytics: Tracking site usage, gathering statistical data, and analyzing trends to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

Implementing robust security measures is crucial to safeguard your information. We employ industry-standard encryption protocols when transmitting sensitive data and engage secure third-party processing partners who adhere to strict data protection guidelines.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or store personal data from minors.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access, rectification, and erasure (right to be forgotten).
  2. Restriction, portability, and objection to the processing of your data.
  3. Non-discrimination in access to goods, services, or financing.
  4. File a complaint with a data protection authority or an independent regulatory body.

To exercise these rights or have any data-related queries, please contact our privacy team via the channels mentioned below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any changes.

Contact Information

For any questions, requests to unsubscribe, or data privacy inquiries, please reach out to us:

  • Email: [email protected]
  • Postal Address: [Provide the physical address of your organization]